Customer Support
Contact Eyespender for account and product help
Eyespender is built by Astericlabs LLP to help people and teams in India track subscriptions, renewals, and shared credentials. If something is unclear in the product, billing, vault, imports, or the Chrome extension, email our support team and we will follow up with clear next steps.
We read every message. Typical replies arrive within 1-2 business days. For faster answers on common setup questions, start with the Help Center FAQs, then email us if you still need a human review of your account.
What we can help with
Reach out for product guidance, account access, or anything that blocks you from tracking spend. These are the topics we handle most often.
Billing and plans
Questions about Free, Solo, or Team pricing, invoices, upgrades, downgrades, or refunds for your Eyespender subscription.
Tracking and renewals
Help adding subscriptions, fixing billing dates, currency display in INR or USD, and email renewal reminders that did not arrive.
Credential vault
Support for storing or updating logins, vault sync issues, and recovering access after a password change on a linked service.
Imports and extension
Guidance on bank statement import, Gmail import where enabled, and connecting or troubleshooting the Chrome extension.
Tips for a faster reply
A short, specific email helps us diagnose issues without back-and-forth. Include the points below when you write to support@eyespender.com.
- Include the email on your Eyespender account so we can locate the right workspace quickly.
- Describe what you expected to happen and what you saw instead, including the page URL if relevant.
- For billing issues, mention the plan name and approximate purchase or renewal date.
- Never send full card numbers or one-time passwords in email - we will never ask for them.
Prefer self-service? Visit the Help Center for FAQs on subscription tracking, renewals, billing, and your credential vault. You can also review pricing or the Chrome extension guide before contacting us.